About Us

Engagement Models

Project Based Engagements

Achieve high quality and faster time-to-market for your projects with UpstreamGS’ optimal test approach, matured processes, and in-house accelerators. We support clients at different stages of their projects, with varying requirements. Whether it is a large multi-year program with the need for a comprehensive test strategy or an accelerated test for a web application to make it ‘ready for business’ in a few weeks, we have the right solution for you with a customized project-based engagement.

 

We work closely with you to understand the project context, testing requirements, project plans and provide a tailored approach to engage based on various factors.

Benefits

  • Projects where there is a good amount of clarity available on scope, timelines and deliverables, you can opt for a ‘fixed cost’ pricing model with UpstreamGS taking complete delivery ownership for agreed scope and timelines.
  • Projects that are still in early stages or with unclear scope, you can opt for a more flexible ‘time and material’ pricing model where UpstreamGS will help you define the scope, plan project activities, and bring in required skilled resources as per project needs.
  • Assurance of meeting the agreed project milestones or resource requirements with robust change control to handle any project changes.
  • Ensure quality, reliability, security and performance of your projects making them ‘ready for business’.
  • Complete clarity on the project progress with proactive communication and reporting dashboards.
  • Leverage our best-of-the-breed testing processes, frameworks and accelerators for consistency and faster time-to-market.

Managed Testing Services

Benefit from UpstreamGS’ specialized testing capabilities with a partnership for managed QA services. We take care of end-to-end QA requirements, including staffing, delivery, program management and thought leadership. This gives you more time to focus on your core business resulting in more innovative products, better IT-business alignment, and improved bottom-line. We set up dedicated Testing Center of Excellence customized to your needs and take complete ownership of your QA projects with service-level based delivery.

 

With our QA processes expertise, comprehensive services portfolio, broad technology and tools coverage, you do not have to worry about any challenges with respect to testing. We provide flexible resourcing allowing quick ramp up and ramp down as per business needs while also ensuring that all the subject matter expertise is retained within the core team. With a strong focus on knowledge management, creating re-usable assets and automation, we strive to achieve continuous improvement in the business value that we deliver project on project, year on year.

  • Dedicated onsite/ offshore test centers for clients with complete ownership of testing services.
  • Service-level based delivery ensuring high quality of service.
  • Flexible resourcing models with a core team for knowledge retention.
  • Complete clarity on the project progress with proactive communication and reporting dashboards.
  • Allows you to focus better on your core business with our end-to-end QA services portfolio.
  • Leverage our best-of-the-breed testing processes, frameworks and accelerators for consistency and faster time-to-market.
  • Metrics deployment at various levels for quality and productivity measurement.

Staffing / Time & Material

Augment your teams with much-needed QA skills across the globe within hard-to-believe lead times. UpstreamGS has a ready pool of resources with expertise in various QA services (e.g. functional testing, test automation, performance testing, security testing and others) and industry verticals (BFSI, healthcare, ISV, retail, e-commerce, telecom, manufacturing, etc). We can deploy resources on flexible terms at your location or at our test labs at onsite/ India for you to ramp up the teams for immediate project needs.


Our resources are well-versed with leading industry tools, testing processes and project methodologies (Agile, DevOps, Waterfall, and Hybrid), and we ensure we get the best-fit talent for your projects. We work closely with you to understand the project context, testing requirements, project plans and provide you a tailored approach to take on the engagement based on various factors.

Time & Material Price (T&M) Fixed Price (FP)

  • Easy to implement as it requires minimal scope and plan discussion
  • Ensures customer control on delivery and management of the plan
  • Provides flexibility for an easy ramp-up and ramp-down
  • Deliverables are managed by customer
  • Requires minimum management bandwidth
  • Applicable to project phases such as requirements analysis, use case description & UAT

Pricing based on the agreed scope and delivery plan

  • Upstream Global Services owns and manages the defined scope of work
  • Provides a predictable cost to customer for the known scope
  • Ensures risk ownership by Verve Square
  • Optimal cost savings by leveraging mix of resources
  • “No surprises” from delivery
  • Requires clearly defined requirements, effort estimates
  • Too many changes in the requirements and plans could increase the overheads in the cost
  • Applicable to project phases such as test case creation and execution

Short-Term Engagements

Upstream Global Services helps clients to fulfil immediate needs where the project duration is around 3 to 4 weeks.